Welcome to Gadgets Leo’s official warranty policy page. We value your business and strive to provide you with quality products and services. Our warranty policy aims to clarify the coverage we offer on the mobile phones and accessories we sell.
1. All mobile phones sold Gadgets Leo come with a warranty period that covers certain aspects of the device.
2. Our warranty primarily covers software-related issues that arise during the warranty period and are not caused by user misuse or external factors.
1. Hardware Issues: Please note that our warranty does not cover any hardware-related problems. This includes but is not limited to:
- Screen damages or cracks
- Button malfunctions
- Battery issues
- Connectivity ports (e.g., charging or headphone jack)
- Speaker or microphone issues
- Physical damages or wear and tear
2. User Damages: Damages or malfunctions resulting from accidents, misuse, exposure to liquids, extreme temperatures, or any external cause are not covered under our warranty.
3. Unauthorized Repair or Modification: Any device that has been opened, repaired, modified, or tampered with by anyone other than authorized representatives will void the warranty.
Before finalizing your purchase and paying your invoice, we strongly advise all our valued customers to inquire about the warranty coverage specific to the product you intend to buy. Our customer service representatives are always available to provide details and answer any questions you may have regarding our warranty policy.
HOW TO CLAIM A WARRANTY
- Proof of Purchase: Always keep your invoice or receipt as it’s required for any warranty claim.
- Contact Us: If you believe you have a valid claim under our warranty, please contact our customer service team via our website or at by calling 0743 167 157.
- Evaluation: Once we receive the device, our technicians will evaluate the issue to determine if it falls under our warranty coverage.
- Resolution: If the issue is covered, we’ll repair or replace the device as appropriate. If not covered, we’ll provide you with options or return the device to you.
Thank you for choosing Gadgets Leo. We remain committed to providing you with the best shopping experience and after-sales service.
Note: This warranty policy is subject to change without prior notice. Always refer to our website for the most up-to-date information.